Get help from Liveen

Find quick answers or contact support when you have a question.

3 min read

Before you start

Identify whether your question is about payments, your account, your unit, marketplace, or services.

Have screenshots or references ready if you are reporting a problem.

Some responses depend on team availability.

Search for the topic you need on the web or in the app.

Select the category that best matches your situation.

Follow the recommended steps before contacting support.

Send your request with complete information and evidence.

Avoid duplicate requests

If you already created a case, continue in the same thread.

Describe the full issue

Include dates, unit details, amounts, or the screen where the issue occurs.

Your feedback helps us improve.