Liveen

Operations

Manage penalties with due process and traceability

Document every violation, communicate the decision, handle reviews, and record payments without losing the case history.

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Management team handling a community case with Liveen

Penalties and fines

Every case, status, and balance in one view

Review active cases, cases under review, outstanding balances, and recorded payments from one centralized dashboard.

Penalties and fines dashboard in Liveen

From registration to resolution

01

Register the case with all the required information

Connect the unit, resident, violation type, supporting evidence, and amount before saving a draft or notifying the penalty.

  • Case and resident information.
  • Classification, amount, and due date.
  • Evidence and decision support.
Registering a penalty in Liveen
02

Review the case without losing any detail

See the origin, evidence, communications, balance, and every action in a history that preserves complete traceability.

  • Information and evidence in one place.
  • Chronological history of every action.
  • Balance and available actions based on status.
Penalty case details in Liveen
03

Resolve reviews with a documented decision

Evaluate the resident response and decide whether to maintain, adjust, or annul the penalty while recording the rationale and supporting document.

  • Response and evidence visible while deciding.
  • Decision, revised amount, and rationale documented.
  • Notification and history preserved.
Resolving a penalty review in Liveen
04

Record payments and keep the balance current

Apply the payment to the correct case, preserve the transaction reference, and immediately update the outstanding case balance.

  • Payment amount, date, and method recorded.
  • Financial reference linked to the case.
  • Balance and status updated automatically.
Recording a penalty payment in Liveen

Manage every case with clear rules and traceability

Schedule a conversation with our team and see how Liveen connects registration, notification, review, and payments in one workflow.