Liveen
How can we
help you?
Find quick answers to get started with Liveen and manage your community experience.
Choose a category
Getting started
Install Liveen, create your account, and learn the essentials.
GuidesAccount and access
Manage sign-in, account details, and personal settings.
GuidesPayments and services
Learn about fees, payments, utilities, and receipts.
GuidesLiveen AI
Get answers and intelligent assistance.
GuidesMarketplace
Shop for products and services from community providers.
GuidesHome services
Request maintenance, cleaning, repairs, and more.
GuidesMy unit
Review your home information and manage community activity.
GuidesSecurity and privacy
Learn how Liveen protects your information.
GuidesFrequently asked questions
How do I change my unit?
Open My unit from your profile and request the change. If the administration needs to verify it, we will notify you in the app.
Where can I see my payments?
Open Payments to find fees, services, history, and receipts linked to your unit.
How do I book an amenity?
Open Bookings, choose the space, check availability, and confirm a time that follows your community rules.
How do I report an issue?
Open Community to create a report and attach details so the administration can follow up.
How do I contact the administration?
Use your unit’s help center or the recommended support channel shown for your situation.
Everything clear, always available
Resources and tools that keep you in control of your community at any time.
Guides and tutorials
Learn how to use Liveen step by step.
Reliable support
Get quick answers from our team.
Protected privacy
Your information stays secure.
Online tracking
Check the status of your requests.
Need help with a payment?
We are here to solve it with you.
Support hours
Monday to Friday, 8:00 a.m. to 6:00 p.m.
Saturday, 9:00 a.m. to 1:00 p.m.