Report a home service issue

Report an issue with the fulfillment, quality, or charge for a service.

4 min read

Before you start

Find the related service.

Explain what happened and what you expected.

Attach photos, messages, or receipts.

Select the request.

Choose the reason for the report.

Include the date, provider, and details.

Add the available evidence.

Support will review the case.

Do not confront the provider

Use the support channel to keep a traceable record.

Report it promptly

The sooner you report it, the easier the case will be to verify.

Your feedback helps us improve.